FAQ Magazine
Here are the most frequently asked questions concerning Cavallino Magazine.
I submitted my subscription. When will the first copy be delivered to my address?
Cavallino is published bi-monthly 6 times per year, with release dates on the 1st of each month, February, April, June, August, October, December.
Subscriptions paid on, or one day prior to release date will be included in that shipment. All subscriptions submitted by month end will receive the first copy in two or three weeks from the release date.
How doI renew my subscription?
You can renew your subscription online here
I want to use a discount code for a subscription. What should I do?
You may insert your discount code during check-out in the online shop
It is possible to advertise in Cavallino?
Yes, we offer advertising opportunities, please refer to our media kit with full details. Alternatively, you may contact our sales Team: for Europe and UAE please contact ads@cavallino.com; for US please contact maria.homann@canossa.com
How can I contact the Cavallino Editorial team?
You may contact the
editorial team at editorial@cavallino.com
We would like to make a group subscription to Cavallino for our club members, is this possible?
It’s possible to purchase a group subscription for multiple people by contacting our Customer Care at customercare@cavallino.com
I would like to purchase past issue of Cavallino. What should I do?
You can find previous issues of Cavallino on our website in the “Back Issue” section.
I would like to purchase more back issues of Cavallino, is that possible?
If you would like to order 10 or more copies, please contact us at subs@cavallino.com for a special quotation
I want to change my address. What should I do?
Please contact our customer service customercare@cavallino.com
Who can I contact for an inquiry on the shipment of the magazine?
Please contact our customer service for any inquiry on the delivery of Cavallino customercare@cavallino.com
How doI know when my subscription expires?
Close to the expiration date, subscribers will receive a reminder email with the option to auto-renew their subscription. For any other question you may contact customercare@cavallino.com